Privacy Policy
Last updated: August 15, 2026 · This policy explains how we collect, use, and protect your personal data when you use our website and Services.
1. Introduction
This Privacy Policy explains how we collect, use, store, and protect the personal data of visitors and students who use mba-dubai.com and the courses, certificates, and related services offered on it under the Dubai International Academy of Business Management brand. It applies from the moment you browse the Site through registration, purchase, course completion, and certificate issuance, and covers the choices available to you regarding your data at each of those stages. Correspondence relating to this policy, including data requests, can be sent to contact@mba-dubai.com, or by post to 34682 17B, Istanbul, which serves as our administrative correspondence address for privacy-related matters.
2. What Data We Collect
| Category | Examples |
|---|---|
| Identity & contact data | Full name, email address, phone number (optional) |
| Account data | Username, encrypted password, profile information you choose to add |
| Transaction data | Course/bundle purchased, price paid, order history (payment card details are processed directly by our payment provider and are not stored on our servers) |
| Learning & certification data | Course progress, lesson/quiz completion, certificate issuance records |
| Technical data | IP address, browser type, device information, pages visited, referral source |
| Communications | Support requests, emails, and other correspondence with us |
3. Why We Process Your Data
| Purpose | Basis |
|---|---|
| Creating and managing your account, delivering purchased courses and certificates | Performance of a contract with you |
| Processing payments and preventing fraud | Performance of a contract; legitimate business interest |
| Sending transactional emails (order confirmations, certificate notifications, password resets) | Performance of a contract |
| Sending marketing communications | Your consent, which you may withdraw at any time |
| Improving the Site and course offerings, analytics | Legitimate business interest |
| Complying with legal, tax, and accounting obligations | Legal obligation |
| Responding to support requests and resolving disputes | Legitimate interest; performance of a contract |
4. Cookies
We use cookies and similar technologies to operate the Site (e.g., keeping you logged in, remembering items in your cart), to understand how the Site is used, and, where you consent, for marketing purposes. You can control cookies through your browser settings; disabling essential cookies may affect the functioning of the Site.
5. Who We Share Data With
We do not sell your personal data. We share it only with:
- Payment processors to process your purchase;
- Hosting and infrastructure providers who store data on our behalf;
- Learning management and email service providers that support course delivery and communications;
- Professional advisers (legal, accounting) where necessary;
- Public authorities, where required by law or to protect our legal rights.
All third-party processors are contractually required to protect your data and to process it only for the purposes we specify.
6. International Data Transfers
As we serve students globally, your data may be transferred to and processed in countries outside your own, including the country where we and our hosting and payment providers operate. Wherever your data is transferred, we take reasonable steps to ensure it continues to be protected to a standard consistent with this policy.
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, or reporting obligations. Course completion and certificate records are retained for as long as your account remains active plus a reasonable period thereafter, so that certificate verification remains possible.
8. Your Rights
Depending on your location, you have some or all of the following rights over your personal data:
- To learn whether your data is being processed, and to request information about it;
- To access your personal data and obtain a copy;
- To request correction of inaccurate or incomplete data;
- To request erasure of your data, subject to legal retention requirements;
- To object to or restrict certain processing, including direct marketing;
- To request data portability;
- To withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal;
- To lodge a complaint with a relevant data protection authority in your country of residence, where applicable.
9. How to Exercise Your Rights
You can exercise these rights by contacting us at contact@mba-dubai.com. We will respond within a reasonable timeframe. We may need to verify your identity before actioning a request.
10. Data Security
We implement reasonable technical and organisational measures — including encrypted connections (SSL/TLS), access controls, and secure hosting — to protect your personal data against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our Services are not directed at, and we do not knowingly collect personal data from, individuals under the age of 18 (or the age of digital consent in their jurisdiction, if lower, but never below 13). If we become aware that we have collected such data without appropriate consent, we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will indicate the date of the latest revision at the top of this page and, for material changes, notify you by email or a notice on the Site.
13. Contact & Complaints
For any privacy-related questions or to exercise your rights, contact us at contact@mba-dubai.com. If you are not satisfied with our response, you may also have the right to lodge a complaint with the data protection authority in your country of residence.